Ordering and Customization
What should I enter for my mountain?
Enter the mountain name and state, also enter the coordinates if you have them.
Example: Mount Adams, WA or 44.2706° N, 121.3033° W
What if there are multiple mountains with the same name?
Many mountains share the same name. To ensure we create the correct one, include the state, region, nearby cities or coordinates.
If anything is unclear, we’ll contact you before creating your design.
Can I request ANY mountain?
Yes—any U.S. mountain can be turned into a custom topographic design.
If your request has limited or unclear data, we’ll reach out to confirm details before production.
Can I see a proof before production?
Standard orders do not include proofs before production. If you’d like a proof, please add the Optional Design Request Add-On to your cart. It’s available at the bottom of the cart and covers the extra design setup time.
If we need clarification, we’ll contact you before creating your design.
Design & Accuracy
Where does the topographic data come from?
Our designs are based on real elevation data sourced from high-resolution geographic datasets.
Each map is generated to accurately reflect the terrain of your selected location.
Will my design look exactly like the example images?
Each mountain is unique, so the exact contour patterns will vary.
Your design will follow the same layout and style shown in the examples, but the terrain details will reflect your specific location.
Do all mountains look good as topo designs?
Most mountains create beautiful topographic designs.
However, areas with very low elevation change may appear more subtle. If a location doesn’t translate well, we’ll reach out with options.
Can I request custom design updates?
Standard orders include one U.S. mountain and do not include proofs or non-standard design changes. If you need custom text, a mountain range, a specific map area, a proof before production, or another design adjustment, you can add the Optional Design Request Add-On to your cart. It’s available at the bottom of the cart and covers the extra design setup time.
If we need clarification, we’ll contact you before creating your design.
Shipping & Production
How long does it take to make my order?
Each item is custom-made to order.
Production typically takes 3-5 business days.
How long does shipping take?
Made to order in 3–8 business days.
Shipping typically takes an additional 2–7 business days.
Need it by a certain date? Add a note in the cart and we’ll do our best to accommodate it.
Do you offer free shipping?
Yes. Standard shipping is free on all orders.
Changes & Issues
Can I change my order after placing it?
We begin processing orders quickly.
If you need to make a change, contact us as soon as possible and we’ll do our best to help.
What if I entered the wrong mountain?
Contact us as soon as possible.
If production hasn’t started, we can update your request. If your order is already in production, we’ll work with you to find a solution.
What if there is a problem with my order?
If there’s any issue with your order, contact us and we’ll make it right.
We stand behind every product we create.

